Privacy Policy
Privacy Policy
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing on our website.
contact us
If you contact us using the form on the website or by email, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.
We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser on your next visit.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If you deactivate cookies, the functionality of our website may be limited.
Google Maps
We use the maps of the “Google Maps” service of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
Google Fonts
We use fonts (“Google Fonts”) from the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
Google ReCaptcha
We use the “ReCaptcha” function to prevent bots from making entries in online forms, for example. It is offered by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
Web-Analyse
Our website uses functions of the web analytics service Google Analytics. The provider is Google Inc., headquartered at 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Cookies are used to help the website analyze how users use the site. The information generated by this is transmitted to a Google server in the USA and stored there. You can prevent this by setting your browser so that cookies are not stored.
We have concluded a corresponding contract with the provider for order data processing.
Our concern within the meaning of the GDPR (legitimate interest) is to improve our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.
Your IP address is recorded, but immediately pseudonymised (e.g. by deleting the last 8 bits). As a result, only a rough localisation is possible.
The data processing takes place on the basis of the legal provisions of § 96 (3) TKG as well as Article 6 (1) lit. a (consent) and/or f (legitimate interest) of the GDPR.
For Google, there has been since 10. July 2023 an adequacy decision (implementing legal acts) of the EU-Commission. The EU Commission continuously monitors developments in the corresponding third countries and revokes, amends or suspends the decisions by means of implementing legal acts, as far as information is available that the third country does not ensure an adequate level of protection. Below is the link to the adequacy decision for the U.S. (EU-US Data Privacy Framework – https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en)
The user data is kept for a period of 14 months.
For detailed information on Google’s use of data, your options for settings and opt-outs, please visit the following Google websites: https://www.google.com/intl/de/policies/privacy/partners (“Data use by Google when you use our partners’ websites or apps”), http://www.google.de/settings/ads.google.com/policies/technologies/ads. com/policies/technologies/ads (“Data use for advertising purposes”), http://www. google.com/settings/ads (“Manage information Google uses to show you advertising”).
Mouse-Tracking
Our concern within the meaning of the GDPR (legitimate interest) is to improve our offer and our website. Therefore, we use Hotjar to better understand the needs of our users and to optimize the offer on this website. Using Hotjar’s technology, we get a better understanding of our users’ experiences (e.g. how much time users spend on which pages, which links they click, what they like and what they don’t like, etc.) and this helps us to tailor our offer to our users’ feedback. Hotjar works with cookies (see above) and other technologies to collect information about our users’ behaviour and about their devices.
(in particular, device IP address (collected and stored only in anonymized form), screen size, device type (Unique Device Identifiers), information about the browser used, location (country only), preferred language for viewing our website). Hotjar stores this information in a pseudonymized user profile. The information is not used by Hotjar or us to identify individual users or combined with other data about individual users. For more information, please see Hotjar’s Privacy Policy: https://www.hotjar.com/legal/policies/privacy.
You can object to Hotjar storing a user profile and information about your visit to our website as well as the setting of Hotjar tracking cookies on other websites by clicking this opt-out link.
Newsletter
You have the option to subscribe to our newsletter via our website. In order to provide you with targeted information, we may also collect and process additional information that users provide voluntarily.
In order to send our newsletter, we need your email address and your declaration that you agree to receive the newsletter. As soon as you have signed up for the newsletter, we will send you a confirmation email with a link to confirm the registration.
You can cancel your subscription to the newsletter at any time. Please send your cancellation to: office@lunami.at
We will then immediately delete your data in connection with the newsletter dispatch.
Google-Re/Marketing-Services
Our concern within the meaning of the GDPR (legitimate interest) is to improve our offering and our website. Therefore, we use the marketing and remarketing services (“Google Marketing Services”) of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”).
Google is certified under the Privacy Shield Agreement, providing a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
With the help of Google marketing services, we can display advertisements for and on our website in a targeted way so that users are only presented with ads that potentially reflect their interests. To do this, Google executes a code and uses so-called (re-)marketing tags, which store an individual cookie in the user’s browser. On the use of cookies, see above.
The information collected by Google can also be combined with such information from other sources. If the user then visits other websites, they can be shown ads tailored to their interests.
In addition, Google Analytics collects the IP address of the user, but immediately pseudonymizes it (e.g. by deleting the last 8 bits). As a result, only a rough localization is possible, the ads are not managed and displayed for a specific person, but for the cookie owner, regardless of who that cookie owner is. Of course, this does not apply if a user has explicitly allowed Google to process the data without this pseudonymization.
The information collected about users by Google Marketing Services is transmitted to Google and stored on Google’s servers in the United States. The user’s IP address is not merged with the user’s data within other Google offerings.
Among other things, we use cookies from the Google marketing service “Google AdWords”; we may serve third-party ads based on Google’s marketing service “AdSense” and its cookies. For more information on Google’s use of data for marketing purposes, please visit https://policies.google.com/technologies/ads, Google’s privacy policy is available at https://www.google.com/policies/privacy policies/privacy.
We also use the “Google Tag Manager” to integrate the analysis and marketing services offered by Google into our website and centrally manage them.
Online presence in Social Media
We operate online presences within social networks and platforms in order to communicate with users, prospects and customers who are active there. When accessing these networks and platforms, the terms and conditions and data processing policies of the respective operators apply.
Unless otherwise stated in our privacy policy, we process the data of users when they communicate with us on social networks and platforms.
use of Facebook-Social-Plugins
Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer as well as the analysis, optimisation and economic operation of our website. Therefore, we use social plugins (“plugins”) of the social network facebook.com, which are operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plugins can display content such as graphics, text contributions or videos or elements for interaction on the website. They can be recognised by one of the Facebook logos (“f” on the corresponding background, the “thumbs up” sign or the terms “Like” or “Like”) or the label with the suffix “Facebook Social Plugin.” The list and appearance of the Facebook social plugins can be seen here: https://developers.facebook.com/docs/plugins/.
Facebook is certified under the Privacy Shield Agreement, providing a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
For more information on the collection of data by Facebook, the further processing and use of the data, as well as the user rights and setting options for the protection of privacy, please refer to Facebook’s privacy policy: https://www.facebook.com/about/privacy/.
Within our online offer, content and functions of the service Twitter may be integrated. They are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. This may include, for example, content such as images, videos or texts and buttons with which users can react to the content. If users are members of Twitter, Twitter can assign the access to the content and functions to the respective profiles of the users. Privacy policy of Twitter: https://twitter.com/de/privacy.
Innerhalb unseres Onlineangebotes können Inhalte und Funktionen des Dienstes Instagram eingebunden sein. Sie werden durch die Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA angeboten. Dazu können z.B. Inhalte wie Bilder, Videos oder Texte und Schaltflächen zählen, mit denen Nutzer auf die Inhalte reagieren können. Sind die Nutzer Mitglieder von Instagram, kann Instagram den Aufruf der Inhalte und Funktionen den jeweiligen Profilen der Nutzer zuordnen. Datenschutzerklärung von Instagram: http://instagram.com/about/legal/privacy/.
Twitter is certified under the Privacy Shield Agreement, thus providing a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active).
Within our online offer, content and functions of the service Pinterest may be integrated. They are offered by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA. This may include, for example, content such as images, videos or texts and buttons that users can use to react to the content. If users are members of Pinterest, Pinterest can assign the access to the content and functions to the respective profiles of the users. Privacy policy of Pinterest: https://about.pinterest.com/de/privacy-policy.
Within our online offer, content and functions of the service Xing can be integrated. They are offered by XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. This can include content such as images, videos or texts and buttons that users can use to react to the content. If users are members of Xing, Xing can assign the access to the content and functions to the respective profiles of the users. Privacy Policy of Xing: https://www.xing.com/app/share?op=data_protection.
Within our online offer, content and functions of the service LinkedIn may be integrated. They are offered by the LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. This may include, for example, content such as images, videos or texts and buttons with which users can react to the content. If users are members of LinkedIn, LinkedIn can assign the access to the content and functions to the respective profiles of the users. Privacy policy of LinkedIn: https://www.linkedin.com/legal/privacy-policy.
LinkedIn is certified under the Privacy Shield Agreement, providing a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active).
Vimeo
Videos from the Vimeo platform may also be embedded in our website. They are provided by Vimeo Inc., Attention: Legal Department, 555 West 18th Street New York, New York 10011, USA. Privacy Policy: https://vimeo.com/privacy.
Youtube
In unsere Website können auch Videos der Plattform „YouTube” eingebunden sein. Sie werden durch Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA angeboten.
Datenschutzerklärung: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
your rights
In principle, you have the rights to information, rectification, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been infringed in a way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.
You can reach us at the following contact details:
Lunami Gastronomie GmbH
T: +43 664 1890294
E: office@lunami.at
Source: The model data protection declaration of the WKO was used as the basis for this data protection declaration
Last Updated: 28 October 2019
